Terms and Conditions of Use aqua88

Welcome to aqua88. By accessing, registering for, or using any part of the aqua88 platform available at aqua88.pro or through our mobile app, you hereby acknowledge that you have read, understood, and agreed to be bound by all terms and conditions set out in this document.

These Terms and Conditions constitute a legally binding agreement between you (hereinafter referred to as "User" or "Member") and aqua88 (hereinafter referred to as "Platform", "Company", or "We"). If you do not agree with any part of these terms, please cease using our platform immediately.

This document is to be read together with Privacy Policy and Responsible Gaming Policy us, all of which form the entire agreement between you and aqua88.

To be eligible to use aqua88 services, you must meet all of the following requirements:

• Be at least 18 years old or have reached the age of majority under the laws of your jurisdiction of residence, whichever is higher.
• Not located in any area or region where online gambling is prohibited under local law.
• Have full legal capacity to enter into a binding agreement.
• Not currently listed on any active self-exclusion list on the aqua88 platform or any recognized exclusion program.
• Not acting on behalf of any third party or business entity when registering a personal account.

Aqua88 applies a strict Know Your Customer (KYC) process to verify the identity of all members. You may be required to submit valid identification documents upon request for this purpose.

Each user is only permitted to hold one (1) active account at any one time. Creating multiple accounts using different names, email addresses, phone numbers, or payment details is strictly prohibited and may result in:

• Closure of all associated accounts without prior notice.
• Seizure of all fund balances held across those accounts.
• Cancellation of all bonuses and Wins earned.
• Permanent ban from using the aqua88 platform.

You are solely responsible for ensuring that the information provided during registration is accurate, complete, and up to date. Any changes to your personal information must be updated promptly via your account panel or by contacting our support team.

Your account password is confidential and your sole responsibility. aqua88 will never ask for your password via email, live chat, or any other communication channel. If you suspect unauthorized access to your account, contact our support immediately.

Aqua88 supports a wide range of payment methods popular in Malaysia, including DuitNow QR, FPX, Touch 'n Go eWallet, GrabPay, and bank transfer. All deposits and withdrawals are subject to the following terms:

• The minimum deposit is RM 30 per transaction, unless otherwise stated in a specific promotion.
• The minimum Withdrawal is RM 50 for each withdrawal request.
• Withdrawals can only be processed to the same payment method used for the deposit, or to a verified bank account held in the same user's name.
• All withdrawals require completed KYC verification before processing.
• Aqua88 reserves the right to request additional supporting documents for verification purposes on any transaction deemed unusual.

Aqua88 does not charge any processing fees for deposits. However, third-party payment providers may impose their own charges beyond our control. Deposited funds are solely for entertainment gaming purposes and may not be transferred to other users.

Aqua88 offers a variety of bonuses and promotions to members from time to time. All bonus offers are subject to specific terms stated in each promotion's details, including but not limited to:

• Wagering requirement: Bonuses must be wagered the specified number of times before any withdrawal can be made.
• Validity period: Bonuses have a specific validity period and will expire automatically if wagering requirements are not met within that period.
• Eligible games: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games may contribute at different rates.
• Bonus withdrawal limit: Some bonuses have a maximum Withdrawal limit on Wins derived from the use of that bonus.

Abuse of the bonus system, including opening multiple accounts to claim bonuses repeatedly, using automation software, or any form of bonus fraud, will result in the immediate cancellation of all related bonuses and Wins, and may lead to account closure.

All games offered at aqua88 operate using a certified Random Number Generator (RNG) that has been independently audited to ensure true fairness and randomness. Each game outcome is independent and cannot be predicted or influenced by any party.

Game-specific rules are available within each game's interface. Users are advised to fully understand the rules of each game before playing with real money. In the event of any technical failure or disruption during gameplay:

• Any rounds or Bets still in progress at the time of the disruption will be voided and the Wagering amount will be returned to the user's account.
• Aqua88 is not liable for any losses arising from technical failures on the user's end, including internet disruptions or device malfunctions.
• Any game results that were completed and settled before the disruption occurred are valid and final.

For Live Casino games, users are required to observe proper gaming etiquette. Any rude behaviour, threats, or harassment directed at the dealer or other players may result in immediate account suspension.

Users are strictly prohibited from engaging in the following activities while using the aqua88 platform:

• Using automation software, bots, scripts, or any unauthorized technology to interact with the platform.
• Attempting to hack, disrupt, or compromise the security and integrity of the platform in any way.
• Engaging in any form of fraud, document forgery, or providing false information.
• Using the platform for money laundering or any financial criminal activity.
• Sharing your account with other users or allowing others to access your account.
• Abusing the bonus system or engaging in "bonus hunting" that unfairly exploits promotional offers.
• Spreading offensive, threatening, or harassing content targeting other users or aqua88 staff.
• Attempting to gain unauthorized access to other users' accounts.

Aqua88 employs an advanced monitoring system to detect suspicious activity. Any breach of these terms will be taken seriously, including account closure, seizure of funds, and where necessary, reporting to the relevant authorities.

All content on the aqua88 platform, including but not limited to logos, branding, website design, text, graphics, user interface, icons, software code, and databases, is the exclusive property of aqua88 or our respective licensors.

User not permitted for:

• Copying, reproducing, republishing, or distributing any aqua88 content without prior written consent.
• Using the aqua88 name, logo, or trademarks for any commercial purpose.
• Modifying, translating, or creating derivative works from platform content.
• Reverse engineering any software or systems used by the platform.

Limited use of platform content for personal and non-commercial purposes is permitted, provided it does not violate any applicable copyright laws.

The aqua88 platform is provided on an "as-is" basis. While we strive to ensure the platform operates smoothly at all times, we make no absolute guarantees regarding:

• The continuous or uninterrupted availability of the platform at all times.
• The accuracy or completeness of any information provided on the platform.
• The suitability of the platform for any particular purpose or user requirement.

To the extent permitted by applicable law, aqua88 shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use the platform, including financial losses incurred during gameplay.

Aqua88 reserves the right to suspend or close any user account, with or without prior notice, for reasons including:

• Violation of any part of these Terms and Conditions.
• Suspected fraud, money laundering, or criminal activity.
• Inaccurate account information or failed KYC verification.
• Requests from relevant authorities.
• Platform security considerations or the protection of other users.

Users may also request to close their own account at any time by contacting our support team. Self-exclusion requests for responsible gaming purposes will be processed within 24 hours. Any valid remaining funds in an account closed at the user's request will be refunded after verification.

In the event of account closure due to a terms violation, aqua88 reserves the right to hold remaining funds until the investigation is complete and a final decision is issued.

Aqua88 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Users will be notified of significant changes via:

• Notices displayed on the platform's homepage.
• Notification email to the email address registered to your account.
• Pop-up notifications displayed upon Login to the platform.

Updated terms take effect as soon as they are published on the platform. Continued use of the platform after such changes take effect constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of the latest applicable terms.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, do not hesitate to reach our team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly through the aqua88 platform.
• Support Email: [email protected] (reply within 24 hours)
• FAQ: Visit our FAQ page for answers to frequently asked questions.

Our multilingual support team, available in both Malay and English, is ready to assist you at all times. We are committed to resolving every inquiry promptly, transparently, and professionally.